Reputation Management
At TapBoost, we help businesses build trust and credibility through effective reputation management. Our services focus on generating 5-star Google reviews, managing customer feedback, and enhancing your online presence to reflect your business’s quality. Let us help you shine online, attract more customers, and protect your brand image.
Why Click Genius.
At Click Genius, our TapBoost Reputation Management Services are designed to build trust and credibility by enhancing your online presence. With bespoke strategies, we focus on generating 5-star Google reviews, managing customer feedback, and protecting your brand image. Our advanced screening process ensures it’s almost impossible for your business to receive anything less than a 5-star review, maintaining a flawless reputation. Additionally, you’re not restricted to Google – we can seamlessly connect your TapBoost card and emails to any review platform, allowing you to manage reviews wherever your customers leave them.
Backed by a team of skilled professionals and state-of-the-art tools, we provide results-driven solutions that help your business stand out in competitive markets. By choosing us, you’ll have a trusted partner committed to enhancing your reputation, attracting more customers, and ensuring the long-term success of your brand.
Protecting our client's reputation in.
Our design approach.
What we do best
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Design
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Empowering
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How it works.
Genius design & development includes.
We create bespoke review generation campaigns tailored to your industry and audience. Whether you’re a dental practice, beauty clinic, or care home, our strategies are designed to target your ideal customers, encouraging them to leave glowing reviews. These campaigns are fully automated, ensuring a seamless process that maximises the number of 5-star reviews you receive across platforms.
If your business has suffered from negative reviews or a damaged online reputation, we specialise in reputation repair. Our team works to mitigate the impact of poor feedback by promoting positive reviews, responding professionally to criticism, and implementing strategies to rebuild trust with your audience. This service helps you regain control of your brand’s perception and restore customer confidence.
Understanding your competition is key to staying ahead. Our service includes a thorough analysis of your competitors’ online reputations, identifying what works for them and where they fall short. Using these insights, we craft a tailored strategy to position your business as the top choice in your market, boosting your local SEO rankings and overall visibility.
We don’t just focus on reviews; we help you engage with your customers more effectively. By responding to feedback, thanking customers for their reviews, and addressing concerns promptly, we enhance your brand’s image as one that values its customers. This proactive engagement builds loyalty and encourages repeat business, which is vital for long-term success.
Whether you’re a small business or a multi-location organisation, our reputation management solutions are fully scalable to meet your needs. From managing reviews for a single location to handling feedback across multiple sites, we provide a centralised system to keep your reputation consistent and professional. This ensures your brand maintains a high standard as your business grows.
Our numbers talk more than just words
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“An absolute amazing team of professionals, very experienced and talented. Highly recommended!”
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Frequently Asked Questions
Reputation management involves monitoring, improving, and maintaining your business’s online presence to reflect your brand positively. It’s crucial for building trust, attracting new customers, and improving your search rankings. At TapBoost, we help generate 5-star Google reviews, manage feedback, and protect your reputation with tailored strategies.
Our advanced screening process ensures only satisfied customers are encouraged to leave reviews. If a customer leaves a review below 5 stars, it is sent directly to your email for private resolution. This allows you to address issues discreetly while maintaining a spotless public reputation.
Yes! Our service connects your TapBoost card and emails to any review platform, including Facebook, Yelp, and Trustpilot. This flexibility ensures you can collect and manage reviews on the platforms that matter most to your business, enhancing your brand’s visibility and credibility.
We send personalised review requests via email or SMS after a customer interaction. These requests guide customers through the review process, ensuring a steady flow of positive reviews on platforms like Google. Negative feedback is redirected to your email for private handling, ensuring your public reputation remains strong.
Negative reviews are sent directly to your email, allowing you to resolve issues privately with the customer. This approach gives you the opportunity to address concerns and improve customer satisfaction without affecting your public ratings. Our team also provides guidance on crafting professional responses if needed.
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